Welcome to Bambooist. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

 

1. Definitions 

   "Bambooist," "we," "us," "our": Refers to Bambooist, an online clothing business based in Victoria, Australia. 

   "Customer," "you," "your": Refers to any individual accessing our website or purchasing products from us. 

   "Products": Refers to the clothing items and accessories available for purchase on our website. 

 

2. Acceptance of Terms 

   By using our website and purchasing products, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy.

 

3. Payment Terms 

   - Pricing: All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable. 

   - Payment Methods: We accept payments via major credit cards, PayPal, and other payment methods as indicated on our website. 

   - Full Payment: Payment must be received in full before products are dispatched. 

 

4. Delivery of Goods 

   - Shipping Locations: We deliver within Australia. Please refer to our Shipping Policy for detailed information. 

   - Delivery Charges: Shipping costs are calculated at checkout and are based on the delivery location and selected shipping method. 

   - Delivery Timeframes: Estimated delivery times are provided on our website. While we strive to meet these estimates, actual delivery times may vary due to factors beyond our control. 

 

5. Risk and Title 

   - Risk: The risk in the products passes to you upon delivery to the address provided during checkout. 

   - Title: Ownership of the products passes to you once full payment has been received and the products have been delivered. 

 

6. Returns and Refunds 

   - Consumer Guarantees: Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. 

   - Change of Mind: We do not offer refunds for change of mind.

   - Return Process: To initiate a return, please contact our customer service team with your order details, reason for return and any supporting documents as needed.

 

7. Warranties 

 Any warranties offered by Bambooist will be outlined on our website or in accompanying product documentation. 

 

8. Limitation of Liability 

   To the extent permitted by law, Bambooist excludes all liability for any loss or damage (including indirect, special, or consequential loss) arising from your use of our website or purchase of our products. Where liability cannot be excluded, our liability is limited to the resupply of the relevant product or service, or the cost of such resupply. 

 

9. Intellectual Property 

   All content on our website, including text, graphics, logos, images, and software, is the property of Bambooist or its content suppliers and is protected by Australian and international copyright laws. Unauthorized use of this content is prohibited. 

 

10. Privacy 

   We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy. 

 

11. Dispute Resolution 

 If a dispute arises between you and Bambooist, we encourage you to contact us directly to seek a resolution. If we are unable to resolve the dispute amicably, both parties agree to submit to the non-exclusive jurisdiction of the courts of Victoria, Australia. 

 

12. Changes to Terms 

 Bambooist reserves the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes indicates your acceptance of the revised Terms. We recommend reviewing these Terms periodically for any updates.

 

13. Contact Information 

For any questions or concerns regarding these Terms, please contact us at: 

info@bambooist.com