1. Introduction 

Welcome to Bambooist. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.bambooist.com.au or engage with our services. Our practices are in compliance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

 

2. Information We Collect 

We may collect the following types of personal information: 

- Personal Identification Information: Name, email address, phone number, postal address, and other contact details. 

- Financial Information: Payment details such as credit card numbers or bank account information. 

- Demographic Information: Age, gender, preferences, and interests. 

- Technical Data: IP address, browser type, operating system, referring URLs, and other information collected via cookies and similar technologies. 

- Transaction Information: Details about your purchases, order history, and preferences.

 

3. How We Collect Information 

We collect personal information in various ways, including: 

- Direct Interactions: When you provide information by filling in forms on our website, subscribing to our newsletter, creating an account, or contacting us. 

- Automated Technologies: Through cookies, server logs, and other similar technologies when you interact with our website. 

- Third Parties: From analytics providers, advertising networks, and search information providers.

 

4. Use of Your Information 

We use your personal information for the following purposes: 

- To Process Transactions: To manage payments, fees, and charges, and to collect and recover money owed to us. 

- To Manage Your Account: To manage your registration as a user of the website. 

- To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you. 

- To Improve Our Services: To analyse how you use our website and services, to develop new products, services, and features. 

- To Comply with Legal Obligations: To fulfil our legal obligations, including those related to taxation and anti-fraud measures.

 

5. Disclosure of Your Information 

We may share your personal information with: 

- Service Providers: Third-party vendors who provide services such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. 

- Affiliates: Our affiliates, in which case we will require them to honour this Privacy Policy. 

- Legal Obligations: Government agencies, regulators, or other third parties when we are required to do so by law.

 

6. Cross-Border Disclosure 

Your personal information may be transferred to, and maintained on, servers located outside of Australia. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the APPs.

 

7. Security of Your Information 

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

 

8. Your Rights and Choices 

Under the Privacy Act, you have the right to: 

- Access Your Information: Request access to the personal information we hold about you. 

- Correct Your Information: Request correction of any inaccurate or incomplete personal information. 

- Withdraw Consent: Withdraw your consent to our processing of your personal information at any time. 

To exercise these rights, please contact us using the details provided below.

 

9. Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to monitor activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

 

10. Changes to This Privacy Policy 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

 

11. Contact Us 

If you have any questions about this Privacy Policy, please contact us at:  info@bambooist.com